Last Updated: August 9, 2026
Be Clicked Agency OÜ Männimäe, Pudisoo village 74626 Kuusalu, Estonia Registration number: 14574911 VAT number: EE102116834 Email: hello@getzelvo.com
Hereinafter "the Seller".
These terms govern the sale of usage licenses for the Zelvo software, an extension for WordPress sold on getzelvo.com.
They apply to every order placed on the site, excluding any other condition. The customer declares having taken knowledge of them and having accepted them before validating his order.
The Seller reserves the right to modify these terms. The applicable version is the one in force on the day of the order.
Zelvo translates the content of a WordPress site into one or more languages and serves the translated versions on dedicated addresses.
The license entitles the use of the software on the number of sites corresponding to the chosen plan, receipt of updates, and support, under the conditions of article 6.
All plans include an unlimited number of translated words and languages.
Zelvo does not provide translation services. The translation is performed by a third‑party artificial intelligence provider, freely chosen by the customer, with whom the customer opens an account and obtains an access key.
The customer alone is liable for amounts owed to this provider for consumption. These amounts are independent of the license price, do not pass through the seller, and pertain exclusively to the contractual relationship between the customer and the selected provider.
The Seller does not guarantee the availability, pricing, or quality of translations produced by these third‑party services.
Translations are generated automatically. The customer remains responsible for proofreading and validating published content on his site. Zelvo provides tools to correct a translation.
The order is placed online on getzelvo.com. It is considered firm and final upon receipt of payment.
A confirmation email containing the license key and the download link is sent to the address provided at the time of ordering.
The Seller reserves the right to refuse an order in case of prior dispute, suspicion of fraud, or manifestly abnormal request.
Prices are listed in euros.
The applicable regime depends on the client’s status and place of establishment:
The exact amount is displayed before payment confirmation.
The Seller may modify its rates at any time. The applicable price is the one displayed at the time of order. For subscriptions, article 7.2 applies.
The product is delivered electronically, immediately after payment validation, in the form of a downloadable file and a license key.
Annual Subscription updates and support are provided as long as the subscription remains active.
One-time payment : updates are provided without time limitation. Support is provided for twelve months from the order date.
The expiration or revocation of a license does not interrupt the operation of already installed software. It terminates the provision of new versions and support.
Support covers Zelvo installation, configuration, and operation. It does not cover custom development, general maintenance of the customer’s site, or issues attributable to a theme, another extension, or a third‑party service.
The subscription is concluded for twelve months and renews automatically for the same duration unless terminated.
The customer may cancel at any time from his customer area. Cancellation takes effect at the end of the current period, already paid, without pro‑rata refund.
Any applicable tariff change for renewal is notified at least thirty days before the renewal date. The customer may then cancel before the renewal date.
A one‑time purchase license is not renewable.
The consumer has a fourteen‑day period to withdraw without needing to give a reason.
For an immediately provided digital content, the customer is invited, at the time of ordering, to expressly request immediate contract execution and acknowledge that they forfeit their right of withdrawal upon download availability.
In the absence of this express request, the right of withdrawal applies under ordinary law conditions, the download being made available only after the deadline has elapsed.
The right of withdrawal does not apply to clients acting for professional purposes.
Regardless of the right of withdrawal and statutory guarantee, the Seller offers 30‑day refund guarantee from the order.
The request is sent to hello@getzelvo.com from the address used for the order. No justification is required. Refunds are processed via the original payment method within fourteen days of acceptance.
Refund triggers license revocation. The customer agrees to uninstall the software from all its sites and cease any use. Updates and support end.
Previously produced translations, stored in the client’s database, belong to the client and are unaffected.
The warranty applies once per customer. It may be refused in case of manifest abuse, notably repeated requests concerning successive orders.
The Seller is subject to the legal guarantee of conformity of digital content under the applicable law.
In case of non‑compliance, the customer may demand product conformity and, if this is impossible or not achieved within a reasonable timeframe, obtain a price reduction or contract termination.
This warranty is independent of the commercial warranty under Article 9.
The Seller grants the customer a right to use the software on the number of sites corresponding to its plan. A released activation may be reassigned to another site.
The software code is distributed under the GNU General Public License version 2 or later. This license applies to the code and does not confer any rights over the name Zelvo, the logo, or associated graphics.
The license key is personal. Its communication to third parties, resale, or public availability constitutes a breach of these terms and may lead to its revocation without refund.
The Seller is bound by an obligation of means.
Its liability cannot be engaged for damage resulting from improper software use, incompatibility with a theme, extension, or hosting environment, customer or third‑party code modifications, failure of an artificial intelligence provider, or lack of prior site backup.
It is the client’s responsibility to perform a full backup of their site before any installation or update.
Except for gross or fraudulent fault, and within the limits permitted by applicable law, the Seller’s liability is limited to the amount actually paid by the customer for its license.
Personal data processing is described in the Privacy Policy.
The content transmitted for translation is sent directly from the customer’s site to the artificial intelligence provider he has chosen. It does not transit through the Seller’s servers nor is it stored there.
Any claim must be sent to hello@getzelvo.com. The Seller commits to respond within fourteen days.
If no amicable resolution is reached, the consumer may refer the matter to the competent consumer disputes commission in Estonia, through the Estonian Consumer Protection and Technical Supervision Authority (Tarbijakaitse ja Tehnilise Järelevalve Amet).
A consumer residing in another Member State may also contact the European Consumer Centre in their country of residence.
These terms are governed by Estonian law.
This choice of law does not deprive the consumer of the protection afforded by mandatory provisions of the law of his habitual residence country.
In the absence of amicable settlement, the dispute falls under Estonian jurisdictions. The consumer retains the ability to invoke the jurisdiction of his place of residence when the applicable law provides for it.
If any clause of these terms is declared void, the remaining clauses retain their full effect.
The Seller’s failure to invoke a clause does not constitute a waiver of the right to invoke it later.
